Privacy Policy dis88 —
Your Data Fully Protected

Dis88 collects your personal information only when necessary to provide quality and secure services. We do not collect excessive or irrelevant data. The following are the categories of information we may collect when you use the dis88 platform:

Information is collected directly from you during registration and platform use, automatically through legitimate tracking technologies, and occasionally from trusted third parties such as identity verification providers for KYC purposes.

Every piece of information dis88 collects has a clear and legitimate purpose. We do not use your data for any purpose not disclosed to you. The following are the primary ways we use your personal information:

• Account Management: Creating and maintaining your member account, processing secure logins, and ensuring the integrity of your account at all times.
• Financial Transaction Processing: Verifying and securely processing deposits and withdrawals using local payment methods such as FPX, DuitNow QR, Touch 'n Go eWallet, and Boost.
• Legal Compliance & KYC: Meeting regulatory requirements including age verification, anti-money laundering (AML) prevention, and Know Your Customer (KYC) procedures.
• Security & Fraud Prevention: Detecting and preventing suspicious activity, unauthorised access, identity fraud, and system abuse.
• Customer Support: Enabling our support team to assist you more effectively when you submit enquiries or complaints.
• Service Communications: Sending important account-related notifications such as transaction confirmations, security alerts, and policy updates — not for marketing purposes unless you opt in.
• Platform Improvements: Analysing aggregate usage patterns to improve user experience, platform performance, and gameplay smoothness.

Dis88 does not sell, rent, or disclose your personal data to third parties for their own commercial purposes. However, there are limited situations where we need to share certain information to enable the lawful and secure operation of the platform:

• Payment Service Providers: Required transaction information is shared with FPX, DuitNow, Touch 'n Go, and Boost providers solely to process your payments. They are bound by strict confidentiality agreements and PCI-DSS standards.
• Identity Verification Providers: Your KYC documents may be shared with certified third-party identity verification partners for age verification and fraud prevention purposes only.
• Legal Authorities: dis88 will comply with valid court orders or requests from law enforcement authorities when required to do so under applicable legal provisions.
• Auditors and Regulatory Bodies: Certain information may need to be disclosed to independent auditors or industry regulatory bodies as part of ongoing licensing compliance processes.

All third parties we work with are contractually bound to comply with data protection standards equivalent to or stricter than our own. dis88 conducts thorough due diligence on all third-party partners before any data sharing takes place.

Dis88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login authentication, active game sessions, and account security. These cookies cannot be disabled without affecting the platform's primary functionality.
• Performance Cookies: Collecting anonymous information about how you use the platform to help us identify technical issues and improve speed and reliability.
• Functional Cookies: Remembering your preferences such as language, display settings, and game choices to deliver a more personalised experience.
• Analytics Cookies: Helping us understand aggregate usage patterns to make data-driven decisions on product improvements. This data is not linked to your personal identity.

You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect your ability to log in or fully use certain features of the dis88 platform.

Dis88 retains your personal data only for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable law. Typical retention periods are as follows:

• Active account data: For the duration of the active account plus 5 years after account closure.
• Financial transaction records: Minimum 7 years in line with financial reporting and tax requirements.
• Support communication records: retained for 2 years from the date of last interaction.
• Security and access logs: retained for 12 months to support security incident investigations when required.

On the technical side, dis88 implements a comprehensive range of security measures to protect your data:

• Data encryption in transit using TLS 1.3 and at rest using AES-256.
• Role-based access control (RBAC) — dis88 staff can only access data relevant to their job responsibilities.
• Real-time security monitoring and anomaly detection, 24 hours a day, 7 days a week.
• Regular penetration testing and security audits conducted by independent third parties.
• A clear incident response procedure that is regularly tested to ensure a swift and orderly response in the event of a data breach.

As a dis88 user, you have strong rights regarding your personal data. We make it easy to exercise these rights through our responsive support team:

Dis88 is an online gambling platform strictly restricted to individuals aged 18 and above. We do not knowingly collect, store, or process any personal information from persons under the age of 18.

Should we discover that we have inadvertently collected information from underage individuals, we will take immediate action to delete that information and close the relevant account. Parents or guardians who become aware that their child has registered an account on our platform are encouraged to contact our support team immediately.

The dis88 platform may from time to time contain links to third-party websites or services for informational purposes. Please note that dis88's privacy policy does not apply to those third-party websites or services.

We have no control over the content, privacy policies, or practices of third-party websites. We encourage you to review the privacy policy of every website you visit. The inclusion of any link does not necessarily constitute an endorsement or approval by dis88 of the linked website or service.

Dis88 reserves the right to amend this privacy policy from time to time to reflect changes in our practices, legal requirements, or technological developments. When we make material changes, we will:

• Posting a clear notice on the dis88 platform homepage at least 14 days before the changes take effect.
• Sending notifications via your registered email to inform you of important changes.
• Updating the "Last Updated" date at the top of this document.

Continued use of the dis88 platform after changes take effect constitutes acceptance of the revised privacy policy. If you disagree with the changes made, you have the right to close your account and request deletion of your data before the changes take effect.

If you have any questions, concerns, or wish to exercise your privacy rights, the dis88 Data Protection Officer (DPO) team is here to help. We are committed to providing a prompt and meaningful response to every privacy-related enquiry.

To help us process your request faster, please state the type of request (e.g. data access, deletion, correction), your registered full name, and your dis88 account number when contacting us. This helps us verify your identity and handle your request more efficiently.